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DEWA Green Bill: How to View and Pay Your Electricity and Water Bills Online



How to Download and Pay Your DEWA Green Bill Online




If you are a customer of Dubai Electricity and Water Authority (DEWA), you might have heard of the Green Bill service. It is an electronic version of your paper bill that you can view and pay online anytime, anywhere. In this article, we will explain what is DEWA Green Bill, how to register for it, how to download it, and how to pay it using different channels. We will also answer some of the most common questions about this service.


What is DEWA Green Bill?




DEWA Green Bill is an initiative by DEWA to reduce paper usage and protect the environment. It is an electronic version of your paper bill that you can access and pay online through DEWA website, smart app, or EasyPay service. You will receive an email each month as soon as your latest bill is ready, containing a link to view your bill online. You can also download and save your bill as a PDF file for your records.




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Benefits of DEWA Green Bill




There are many benefits of using DEWA Green Bill, such as:


  • Easy to use: You can view your bill with just one click from your email or online account.



  • Convenient: You can access and pay your bill online from anywhere in the world, 24 hours a day, 7 days a week.



  • Faster: You will receive your bill each month as soon as it is ready, eliminating delays from standard mail delivery.



  • Better organization: You can keep a record of all your bills and payments made online.



  • Enhanced security: You can protect your personal information and avoid identity theft by using secure online channels.



  • Environmentally friendly: You can reduce paper usage and help to save trees, reduce solid waste, CO2 emissions, and curb the release of greenhouse gases.



How to Register for DEWA Green Bill




To register for DEWA Green Bill, you need to have an online account on DEWA website or smart app. If you don't have one, you can create one easily by following these steps:


  • Visit .



  • Click on "Register" and enter your details such as name, email, phone number, etc.



  • You will receive a verification code on your email or phone. Enter the code to complete the registration.



  • Login to your account and go to "My Services".



  • Select "Green Bill" and enter your contract account number (the 10-digit number on your paper bill).



  • You will receive a confirmation email that you have successfully registered for DEWA Green Bill.



How to Download Your DEWA Green Bill




Once you have registered for DEWA Green Bill, you can download it using any of these methods:


Using DEWA Website




  • Login to your account on .



  • Go to "My Services" and select "Green Bill".



  • You will see a list of all your bills. Click on the bill that you want to download.



  • You will see a PDF file of your bill. You can view it online or save it on your device.



Using DEWA Smart App




  • Login to your account on .



  • Tap on "My Services" and select "Green Bill".



  • You will see a list of all your bills. Tap on the bill that you want to download.



  • You will see a PDF file of your bill. You can view it online or save it on your device.



Using EasyPay Service




  • Visit .



  • Enter your contract account number (the 10-digit number on your paper bill).



  • You will see your latest bill. Click on "Download Bill" to get a PDF file of your bill.



How to Pay Your DEWA Green Bill




After you have downloaded your DEWA Green Bill, you can pay it using any of these methods:


Online Payment Options




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  • DEWA Website or Smart App: Login to your account and go to "My Services". Select "Green Bill" and choose the bill that you want to pay. Click on "Pay Now" and select your preferred payment method such as credit card, debit card, eWallet, etc.



  • EasyPay Website or App: Enter your contract account number and click on "Pay Now". Select your preferred payment method such as credit card, debit card, eWallet, etc.



  • Online Banking: You can use your online banking account to pay your bill through direct debit or fund transfer. You need to add DEWA as a beneficiary and use your contract account number as the reference number.



  • Smart Kiosks: You can use the smart kiosks located in various locations across Dubai to pay your bill using cash, credit card, debit card, or eWallet. You need to enter your contract account number and follow the instructions on the screen.



Offline Payment Options




You can also pay your bill offline using any of these channels:


  • Cash or Cheque: You can visit any of the DEWA customer service centers or authorized payment centers and pay your bill using cash or cheque. You need to present a copy of your green bill or contract account number.



  • Credit Card or Debit Card: You can use your credit card or debit card to pay your bill at any of the DEWA customer service centers or authorized payment centers. You need to present a copy of your green bill or contract account number.



  • ePay: You can use the ePay service provided by Dubai Smart Government to pay your bill using your credit card or debit card. You need to visit and enter your contract account number and amount.



Frequently Asked Questions about DEWA Green Bill




Here are some of the most common questions and answers about DEWA Green Bill:



QuestionAnswer


How can I change my email address for receiving DEWA Green Bill?You can change your email address by logging in to your account on DEWA website or smart app and going to "My Profile". You can also contact DEWA customer care at 04-6019999 or email customercare@dewa.gov.ae.


Can I receive both paper bill and green bill?No, you can only receive one type of bill. If you register for green bill, you will stop receiving paper bill.


Can I cancel my green bill subscription?You can cancel your green bill subscription by logging in to your account on DEWA website or smart app and going to "My Services". Select "Green Bill" and click on "Unsubscribe". You will start receiving paper bill again.


What if I don't receive my green bill email?You can check your spam or junk folder in case the email was filtered out. You can also login to your account on DEWA website or smart app and download your green bill from there. If you still have issues, you can contact DEWA customer care at 04-6019999 or email customercare@dewa.gov.ae.


How can I get a duplicate copy of my green bill?You can get a duplicate copy of your green bill by logging in to your account on DEWA website or smart app and downloading your bill from there. You can also request a duplicate copy by contacting DEWA customer care at 04-6019999 or email customercare@dewa.gov.ae.


Conclusion




DEWA Green Bill is a convenient and eco-friendly way to view and pay your electricity and water bills online. It offers many benefits such as ease of use, faster delivery, better organization, enhanced security, and environmental protection. You can register for DEWA Green Bill by creating an online account on DEWA website or smart app and entering your contract account number. You can download your green bill using DEWA website, smart app, or EasyPay service. You can pay your green bill using various online and offline channels such as credit card, debit card, eWallet, cash, cheque, online banking, smart kiosks, or ePay service. If you have any questions or issues regarding DEWA Green Bill, you can contact DEWA customer care at 04-6019999 or email customercare@dewa.gov.ae.


I hope you found this article helpful and informative. If you have any feedback or suggestions, please let me know in the comments section below. Thank you for reading! 44f88ac181


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